Mailshell Intelligent Email

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Your Mail Rights

Mailshell was founded in January of 1999 by a group of privacy zealots dedicated to protecting the rights of both email users and senders. We promote the widespread adoption of fair commercial email policies to stop the frustrating and overwhelming flood of commercial email.

Mailshell will help improve the quality of email, benefiting both senders and recipients of commercial email. Users will have greater control of their inboxes and commercial email senders will have a more satisfied audience.

We believe users have the following basic email rights:

1. 
Receive only pre-authorized opt-in email. details
2. 
Prominently displayed email policies from any site requesting email addresses. details
3. 
A simple and prominently displayed unsubscribe process. details
4. 
Unsubscribe requests that are completely executed within 72 hours.
A user's email address should not be used 72 hours after he or she requests to unsubscribe. A website may send an email notice to its users if it cannot meet the time frame due to unforeseeable circumstances and inform users in the email notice when the unsubscribe request will be honored.
5. 
Disclosure if materials unsuitable for minors will be in any future emails. details
6. 
Access to samples of past emails similar to what will be received after subscribing. details
7. 
Reasonably secure protection of email addresses from unauthorized parties. details
8. 
Prominently displayed process for reporting email policy abuses. details
9. 
Knowledge of how frequently emails will be sent. details
10. 
No invisible GIFs or other hidden tracking devices. details

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