Help
Help Guide
1.
Getting Started
-
Mailshell Anti-Spam
-
Download and Install Mailshell Anti-Spam
2.
Using Mailshell Anti-Spam
-
Outlook Interface
-
Mailshell Network
-
Approve Senders
-
Block Senders
-
Preferences
-
Updates
-
Troubleshooting
-
Other
Getting Started
Mailshell Anti-Spam
What is Mailshell Anti-Spam?
What email clients does Mailshell Anti-Spam work with?
What are the system requirements?
Does Mailshell Anti-Spam work with AOL, Yahoo!, or Hotmail?
How do I use Outlook?
What if I install and do not have Administrator rights?
Does Mailshell Anti-Spam contain advertising technologies or so-called 'spyware'?
Download and Install Mailshell Anti-Spam Outlook
How do I download Mailshell Anti-Spam?
How do I install Mailshell Anti-Spam?
Using Mailshell Anti-Spam Outlook
Outlook Interface
Screenshots
What happens to my spam messages?
How can I customize the Mailshell Anti-Spam toolbar placement?
How do I customize the look of the Mailshell Anti-Spam toolbar?
What do I do if I can't get Outlook to work?
Mailshell Network
What is the Mailshell Anti-Spam Network?
How does Blocking or Approving emails impact the Mailshell Network?
How much information is shared with the Network?
Is sharing information safe?
Is sharing information secure?
What does a Mailshell Network fingerprint look like?
Approve Senders
What are Approved Senders?
Why would I want to maintain an Approved Senders list?
How do I add an address or domain to my Approved Senders list?
How do I remove an address or domain from my Approved Senders list?
How do I choose to only accept email from approved senders?
Block Senders
What are Blocked Senders?
Why would I want to maintain a Blocked Senders list?
How do I add an address or domain to my Blocked Senders list?
Do I need to manually add my Junk Sender's List to Mailshell Anti-Spam's Blocked Senders?
How do I remove an address or domain to my Blocked Senders list?
What happens to my blocked and caught messages?
Preferences
How do I disable Mailshell Anti-Spam?
How do I mark caught spam as read?
How do I enable or disable the confirmation dialog for blocking and approving senders?
How do I turn off the notification of errors connecting to the Mailshell Network?
How do I disable automatic updates to the Mailshell Anti-Spam rules?
How do I customize the strength of Mailshell Anti-Spam's filtering?
How do I disable the ping checks?
How do I give preference to messages addressed to me?
How do I enable notification of new upgrades?
How do I bounce a message that I block?
How do I set a proxy server?
Updates
How do I upgrade Mailshell Anti-Spam?
Troubleshooting
What should I do if some spam is still making it through the filter?
What should I do if some legitimate emails are being filtered as spam?
How do I use disposable email addresses?
I am behind a firewall and can't use the Mailshell Network. What can I do?
What happens if I can not connect to Mailshell's servers?
What do I do if I can't get Outlook to work?
What do I do if Exchange is slow or does not work?
What are the known bugs with Mailshell Anti-Spam?
How do I report a bug?
How do I retrieve a lost Mailshell Anti-Spam registration key?
Other
How do I uninstall Mailshell Mailshell Anti-Spam?
Can I uninstall Mailshell Anti-Spam by just deleting the Mailshell Anti-Spam folder?
What happens to Outlook junk senders list and exceptions list after I uninstall Mailshell Anti-Spam?
What header information does Mailshell Anti-Spam use to block or approve addresses?
In what order is my email filtered?
How does Mailshell Anti-Spam's money-back guarantee work?
What happens if there are multiple user names on the installed machine?
How do I filter spam in another folder?
What if I have a question that isn't answered here?
Credits
Copyright © 2010 Mailshell All Rights Reserved.
