What are Approved Senders?

Approved Senders are senders that will never be filtered as junk. Think of them as your VIPs: friends, family, newsletters you subscribe to, and other senders you expect email from. By specifying these senders as approved, you ensure that their messages are always delivered properly.

Approved Senders can be either email addresses (e.g., joe@yahoo.com) or domains (e.g., yahoo.com). The From: addresses of all new email is compared against your Approved Senders list.

Why would I want to maintain an Approved Senders list?

Depending on the kind of emails that you receive, some non-spam messages may occasionally be identified as spam even though they are not. By listing Approved Senders - friends, family, colleagues, newsletters you subscribe to, and anyone else who emails you regularly - you ensure that their messages are always delivered properly.

Add an approved sender

To add an Approved Sender, click on the Approved Senders tab; then select the Add button. Enter the sender into the field provided, then click the OK button. You can specify either an email address (e.g., joe@yahoo.com) or a domain (e.g., yahoo.com). If you specify a domain, any address sending from that domain will be approved.

Edit an approved sender

To edit an Approved Sender from your list, click on the Approved Senders tab; then select the address or domain you want to edit and click the Edit button. Edit the sender in the field provided, then click the OK button.

Delete an approved sender

To remove an Approved Sender from your list, click on the Approved Senders tab; then select the address or domain you no longer want to approve and click the Delete button. Mail from this address or domain will no longer automatically be approved.

Import approved sender's list

You can import multiple approved senders by importing a text file, which contains a list of approved senders, one email address or domain per line. To import an Approved Sender list, click on the Approved Senders tab; then click the Import button. Select the file you want to import in the pop-up window, and then click the Open button.

Export approved sender's list

To export an Approved Sender list, click on the Approved Senders tab; then click the Export button. Enter a name for the file you want to export in the pop-up window, then click the Save button.