Help
Help Guide
1.
Getting Started
2.
Using Mailshell Anti-Spam Outlook
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Outlook Interface
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Mailshell Network
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Approve Senders
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Block Senders
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Updates
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Troubleshooting
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Other
Using Mailshell Anti-Spam Outlook
Outlook Interface
Screenshots
What happens to my spam messages?
How can I customize the Mailshell Anti-Spam Outlook toolbar placement?
How do I customize the look of the Mailshell Anti-Spam toolbar?
What do I do if I can't get Outlook to work?
Mailshell Network
What is the Mailshell Network?
How does Blocking or Approving emails impact the Mailshell Network?
How much information is shared with the Network?
Is sharing information safe?
Is sharing information secure?
What does a Mailshell Network fingerprint look like?
Approve Senders
What are Approved Senders?
Why would I want to maintain an Approved Senders list?
How do I add an address or domain to my Approved Senders list?
How do I remove an address or domain from my Approved Senders list?
How do I choose to only accept email from approved senders?
Block Senders
What are Blocked Senders?
Why would I want to maintain a Blocked Senders list?
How do I add an address or domain to my Blocked Senders list?
Do I need to manually add my Junk Sender's List to Mailshell Anti-Spam's Blocked Senders?
How do I remove an address or domain to my Blocked Senders list?
What happens to my blocked and caught messages?
Preferences
How do I disable Mailshell Anti-Spam Outlook?
How do I mark caught spam as read?
How do I enable or disable the confirmation dialog for blocking and approving senders?
How do I turn off the notification of errors connecting to the Mailshell Network?
How do I disable automatic updates to the Mailshell Anti-Spam rules?
How do I customize the strength of Mailshell Anti-Spam Outlook's filtering?
How do I disable the ping checks?
How do I give preference to messages addressed to me?
How do I enable notification of new upgrades?
How do I bounce a message that I block?
How do I set a proxy server
Updates
How do I upgrade Mailshell Anti-Spam Outlook?
Troubleshooting
What should I do if some spam is still making it through the filter?
What should I do if some legitimate emails are being filtered as spam?
How do I use disposable email addresses?
I am behind a firewall and can't use the Mailshell Network. What can I do?
What happens if I can not connect to Mailshell's servers?
What do I do if I can't get Outlook to work?
What do I do if Exchange is slow or does not work?
What are the known bugs with Mailshell Anti-Spam Outlook?
How do I report a bug?
How do I retrieve a lost Mailshell Anti-Spam Outlook registration key?
Other
How do I uninstall Mailshell Anti-Spam Outlook?
Can I uninstall Mailshell Anti-Spam Outlook by just deleting the Mailshell Anti-Spam folder?
What happens to Outlook junk senders list and exceptions list after I uninstall Mailshell Anti-Spam Outlook?
What header information does Mailshell Anti-Spam Outlook use to block or approve addresses?
In what order is my email filtered?
How does Mailshell Anti-Spam's money-back guarantee work?
What happens if there are multiple user names on the installed machine?
How do I filter spam in another folder?
What if I have a question that isn't answered here?
Credits
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