Help 

Mailshell Anti-Spam Outlook Edition
Help Guide
1. Getting Started
2. Using Mailshell Anti-Spam Outlook
  - Outlook Interface
  - Mailshell Network
  - Approve Senders
  - Block Senders
  - Preferences
  - Updates
  - Troubleshooting
  - Other
Using Mailshell Anti-Spam Outlook
Preferences

How do I disable Mailshell Anti-Spam Outlook?

To disable Mailshell Anti-Spam Outlook's processing of your new mail, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Uncheck "Enable Mailshell Anti-Spam", then click the OK button.



How do I mark caught spam as read?

To mark caught spam as read, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Check "Enable Mark caught spam as read", then click the OK button. Messages which are automatically blocked or caught by Mailshell Anti-Spam Outlook in your designated spam folder will be marked as read.



How do I disable the confirmation dialog for blocking and approving senders?

To disable confirmations when blocking and approving senders, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Uncheck "Enable block/approve confirmations", then click the OK button.



How do I turn off the notification of errors connecting to the Mailshell Network?

Mailshell Anti-Spam Outlook connects to the Mailshell Network to check for rule updates and to catch spam messages. To disable the warning which appears when Mailshell Anti-Spam Outlook is unable to make a connection, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Uncheck "Enable notification of connect error", then click the OK button.



How do I disable automatic updates to the Mailshell Anti-Spam Outlook rules?

By default, Mailshell Anti-Spam Outlook automatically downloads updates to spam filters used to analyze your new mail. To disable automatic updates, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Uncheck "Enable automatic rule updates", then click the OK button.



How do I customize the strength of Mailshell Anti-Spam Outlook's filtering?

By default, Mailshell Anti-Spam Outlook automatically adjusts its filtering based on the messages you receive. If you wish to customize the filtering strength, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Check "Enable custom spam filter strength", then drag the slider between Aggressive and Lenient to set a filtering strength. Please note that choosing very aggressive filtering may result in some messages being incorrectly caught as spam. If that occurs you may reduce the filtering strength or add to the Approved Senders list. Click the OK button when done.



How do I disable the ping checks?

Mailshell Anti-Spam Outlook sends ping requests to detect whether or not your computer is able to connect to the Mailshell Network. If you are behind a firewall which blocks ping requests, you can disable this setting. To disable ping checks, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Uncheck "Enable ping checks", then click the OK button.

Note: This setting applies to Mailshell Anti-Spam Outlook releases up to version 2.1h only. Versions 2.2 and later do not send ping requests. We recommend that you upgrade to a newer version.



How do I give preference to messages addressed to me?

Most spam does not include your email address in the To: address. Most legitimate email does include your email address in the To: or CC: address. Also, most email newsletters use unique To: addresses in their emails. You can give preference to messages that are explicitly addressed to you. This feature may help distinguish messages you wish to keep versus spam you wish to reject, thereby increasing the accuracy of Mailshell Anti-Spam Outlook.

To specify your preference, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Check "Enable filtering of emails not sent to my address". Next, click the Add button and add all of the email addresses where you receive mail.

Note: If you subscribe to email lists, be sure to add the addresses to which the messages are sent.



How do I enable notification of new upgrades?

To be reminded when new versions of Mailshell Anti-Spam Outlook containing additional features and bug fixes are available, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, check "Enable notification of new upgrades" and click the OK button.



How do I bounce a message to a sender that I block?

You can have Mailshell automatically send a bounce message to senders you manually block. This lets the senders know their messages have been rejected as spam. This may cause some senders to stop sending you emails in the future and this may notify legitimate senders that you may have accidentally blocked them. To enable this option, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Check "Enable bouncing of message that I block", then click the OK button.



How do I set a proxy server?

If you access the web through an HTTP proxy server, you will need to set the server and port so that Mailshell Anti-Spam can connect to the Mailshell Network. To specify your preference, click on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Preferences tab. Check "Enable proxy server support", enter your proxy server and its port number, and then click the OK button.