What are Blocked Senders?

Blocked Senders are senders that, for whatever reason, you don't want to receive email from. Messages from these senders will be automatically moved to a folder that the user specifies (the SpamCatcher folder by default).

Blocked Senders can be either email addresses (e.g., joe@yahoo.com) or domains (e.g., yahoo.com). The From: addresses of all new email is compared against the Blocked Senders list. (Note that your Junk Senders list and your Adult Senders list are also treated as Blocked Senders.)

Why would I want to maintain a Blocked Senders list?

The Blocked Senders list is useful when you are receiving email from senders you know you don't want email from--an individual sending you harassing messages, commercial email you aren't able to unsubscribe from (in which case the ability to block the entire domain is particularly useful), etc.

How do I add an address or domain to my Blocked Senders list?

There are four ways to add Blocked Senders:

• To block one or more senders from within your Outlook folder: Select all the messages from the senders that you want to block. Click on the Blocked Senders icon on your Mailshell Anti-Spam Outlook tool bar, or type in the keyboard shortcut Alt+S then B. The messages you selected will be treated as junk and the senders will automatically be added to your Blocked Senders list.
  
  
• To block a sender while viewing a message: Click on the Blocked Senders icon on your Mailshell Anti-Spam Outlook tool bar or type in the keyboard shortcut Alt+S then B. The messages you selected will be treated as junk and the senders will automatically be added to your Blocked Senders list.
  
  
• You may also block senders by clicking on the Mailshell Anti-Spam icon on the Mailshell Anti-Spam Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Blocked Senders tab; then select the Add button. Enter the sender into the field provided, then click the OK button. You can specify either an email address (e.g., joe@yahoo.com) or a domain (e.g., yahoo.com). If you specify a domain, any address sending from that domain will be blocked.



• You may also continue to add senders to your Outlook Junk Senders list or Adult Senders list.

Do I need to manually add my Junk Sender's List to Mailshell Anti-Spam Outlook's Blocked Senders?

No. Your Junk Sender's List and Blocked Senders are automatically synchronized.

How do I remove an address or domain to my Blocked Senders list?

To remove a Blocked Senders from your list, click on the Mailshell Anti-Spam icon on your Outlook tool bar. On the Mailshell Anti-Spam popup, click on the Blocked Senders tab; then select the address or domain you no longer wish to block and click the Delete button. Mail from this address or domain will no longer automatically be blocked.

Approving an address will also remove the address from your Blocked Senders list.

What happens to my blocked and caught messages?

Messages you manually selected and blocked are moved to your Deleted Items folder. Messages which are in your Blocked Senders List and are automatically blocked are moved to your designated spam folder (the Mailshell Anti-Spam folder by default).